Terms & Conditions

Terms and conditions for Bendtsen when buying online (does not apply when buying in store).

Generel Information

Bendtsens

Enkeltmandsvirksomhed

Reg.nr.: 3409 Konto nr.: 11557767

CVR. nr. 27869971

Swift: DABADKKK

Danas Plads 10 1915 Frederiksberg C

E-mail: mail@bendtsen.com

Telefon: 24 40 02 13

Payment

At Bendtsens, you can pay with the following payment cards:

Visa Dankort, Mastercard, Dankort.

Delivery

Framed works purchased from the web shop must be collected from the store at Dana plads 10.

If you wish to have your purchased work packed and sent, please contact us by email.

The purchased goods can therefore only be sent if you have contacted and agreed specifically.

When shipping, the price is sat by request.

Right of withdrawal (fortrydelsesret)

As a consumer, you have a 14-day right of withdrawal when you shop with me.

The cancellation period expires 14 days after the day you received your goods.

You must notify me within 14 days of receiving your goods that you wish to cancel your purchase.

The notice must be given by email to: mail@bendtsen.com

You cannot undo by simply refusing to receive the item without giving me clear notice of this at the same time.

You must send your goods back to me without undue delay and no later than 14 days after you have notified me that you wish to cancel your purchase. You must bear the direct costs in connection with the return shipment of the goods yourself. You bear the risk for the goods from the time of delivery of the goods.

Refund of the purchase amount

If you regret your purchase, you will get the amount you paid back.

In the event of depreciation for which you are liable, it will be deducted from the purchase amount.

You must state the account number to which the purchase amount must be returned.

If you regret the purchase, the item must be sent or delivered within opening hours to:

Bendtsen, Danas plads 10, 1915 Frederiksberg C

Reklamationsret

When you shop with me as a consumer, you have 24 months right of complaint if the product is defective. This means that you can either get the item repaired, exchanged or the money returned, or a discount on the price depending on the specific situation. It is a requirement that the complaint is justified.

You must advertise within a reasonable time after you have discovered the defect in the item.

Kontakt info:

Remember that you can always contact us in the following ways:

E-mail: mail@bendtsens.com,  Telefon: (+45) 2440 0213  

Postadresse: Bendtsens, Danas plads 10, 1915 Frederiksberg C